Does Cabinet Pro allow both face frame
and
frameless construction?
Yes, Cabinet Pro and Cabinet Pro Lite allow both
types of construction at
no
additional cost.
If I were to ask your customers what they
think of your software, what would they say?
Please read our "Letters of
Recommendation" for an answer to this question.
How does Cabinet Pro or Door Pro compare
with your competitors' programs?
Please read our "Guide to Purchasing
Software" for an answer to this question.
Does Cabinet
Pro or Door Pro use "keys", or "dongles"?
Absolutely not! Not in the past, not today, and not
in the future. For more on this subject, click
here.
Can cutlists be switched from millimeters
to inches and vice versa?
Each cutlist may be defined, per column, to show millimeters, fractional inches,
or decimal inches. In addition, all input screens and informational
screens may be switched from mm to inches by the press of a button.
What are the main differences between
Cabinet Pro and Cabinet Pro Lite?
You may view the different features of all of our programs by transferring to
the Features page. There you will see the
main differences between the Standard Edition of Cabinet Pro and the Lite
Edition where the Features column is shown in
bold faced print .
Can I make global changes in the material
that is used for making cabinets?
Yes, including changes in material thickness. Once material changes are
made, the entire cutlist for all parts of the cabinet is re-calculated, since
material thickness will definitely affect the cutlist.
Does Cabinet Pro and Door Pro support CNC?
Yes, Cabinet Pro and Door Pro both support CNC machines by writing the CNC code
that drills holes, makes dado cuts, bores large holes, cuts arches, and cuts out
the parts themselves from raw panels. Cabinet Pro does not require
another program to accomplish this! The CNC code is written directly
by Cabinet Pro (or Door Pro)!
If Cabinet Pro CNC is set up to cut 5/8"
wide dados on a part, what happens if my
next batch of panels are really 11/32"?
Cabinet Pro CNC allows dado cut widths to be dependent upon the thickness of
the part that will be in that dado. So if your material thickness
changes when you purchase a new batch of panels, the program will automatically
adjust for the new thickness and your g-code will reflect the new dado width
automatically without the need to change any of your CNC setup!
Are MDF doors supported by your CNC
software?
Yes. Both Cabinet Pro CNC and Door Pro CNC support the design and
machining of MDF doors.
Does a Panel Optimizer come with Cabinet Pro
or Door Pro?
The Panel Optimizer is included as part of the CNC Edition of both
Cabinet and Door Pro. However, it is not included with the Standard
edition. If needed, it can be purchased as an add-on to the Standard
Edition.
If I make changes on a cabinet, such as
dimensions, number of openings, etc., will Cabinet Pro adjust the cutlist?
Yes, all cutlist reports are determined by the current cabinet definitions.
We make some of our parts a little larger
than their finished dimensions. Does Cabinet Pro support this?
Yes. Cabinet Pro/Door Pro allows for both
finished
dimensions and
machining dimensions.
For each part defined in the cutlist, you may tell the program to add or
subtract a given amount from the width and length of that part in order to
define how you want that part machined.
Does the cutlist take into consideration
edgebanding for various parts?
Yes. Each part can be defined to accept edgebanding on each of their
edges. Cabinet Pro/Door Pro then gives you the option to subtract the
thickness of your edgebanding in the cutlist on each part that edgebanding is
applied, if you so desire.
We use "heavy" and
"light" designations because we only want to see 1/16ths on our
cutlist. Does Cabinet Pro and Door Pro support this?
Yes! For example, on each cutlist you can define whether you want to
designate a measurement like 3/32 as 1/16+, 1/8-, 3/32, or as a decimal.
Can Cabinet Pro or Door Pro produce a
cutlist for really custom cabinets?
This is one of our most commonly asked questions. Cabinet Pro has
developed since 1986 to address the various problems and needs associated with the truly
custom cabinet shop. Our major accomplishment since 1986 has been to not
only produce accurate cutlists for custom cabinetry, but also to allow the user
the ability to format those cutlists in a way that is most suited to his/her
needs.
Is Cabinet Pro
easy to use? Is it user friendly?
This question is hard to answer, because what is easy for
one person might be very difficult for another. We have had some customers
tell us that Cabinet Pro is extremely easy to use, and have gotten a
handle on the program within just a few days. Others have said it has taken a
few weeks to feel comfortable with the program. Still others
have, unfortunately, been unhappy with the program. So the only thing we
can say with certainty is that it will indeed take work to learn the program,
that we have spent over 20 years in trying to make the program both functional and
relatively straightforward to use, and that we have made a number of video
tutorials as part of the program to make learning easier. But the
fact remains that Cabinet Pro is designed for making complicated custom
cabinets according to your method of construction! And the more
a program of this type allows you to customize your cabinets, the greater the
learning curve. Download and view all the demos we have on this website to
judge for yourself Cabinet Pro's ease of operation. And remember:
you can always rent the software before you decide to
purchase if you have any doubts as to its operation.
If I buy Cabinet Pro, Garage Pro, or Door Pro, how will
I learn how to use it? Do you offer on site help?
Yes, on site help is available. But what seems to help most people get up
and running as soon as possible are
the 400Mb of Video Tutorials that walk you through the use of various parts of
the program. These tutorials are shipped with the CD upon purchase.
In addition, not only do we offer general telephone and email support for
relatively quick questions, but we also offer two hour blocks of one-on-one
telephone support for in depth tutoring, at additional charge. You may sign up for on site help,
or extended one-on-one telephone tutoring on our
Company Policies page. For both
general technical support and training, we can link to your computer via high
speed internet and operate the program while you watch, learn, and interact.
This service is like being at your location, without the expense!
How do you rate with
the Better Business Bureau?
We have an A+ Rating with the Better Business Bureau and, while we have
been in business since 1986, we have been accredited by the BBB since 2010.
How long have you been in business?
Siskiyou Products has been developing and marketing software for the cabinet
maker since 1986. Read the history of
Siskiyou Products on our
About Us page.
Why
is the Premium graphics charged per computer, when each purchase allows two
installations?
Please remember that the feature of allowing two installations per purchase is a
gift from
Siskiyou Products. Our
competitors allow one installation per purchase of their software, which
is pretty standard within the industry. We have
allowed two installations of our entire program, except the part that does not
belong to us. The Premium Graphics that
Cabinet Pro uses does not belong to Siskiyou Products.
It belongs to Lightworks Design out of Sheffield, England. Siskiyou
Products pays a royalty fee per installation of this
graphics, which is why Premium Graphics must be purchased per computer.
However, having Premium Graphics on one computer and Standard Graphics on the
other is generally not a problem because the Standard Graphics
version is 100% compatible with the Premium Graphics. So it is not usually
necessary to have more than one installation that supports Premium Graphics,
since one can transfer jobs from one computer to the other very easily.
Do I need both
Cabinet Pro and Door Pro if I make my own doors in my cabinet shop?
Usually, the answer to this is no, you do
not. Cabinet Pro allows the user to make his/her own doors with full cut
lists defining each part of all doors made. He may also obtain door reports that
will allow him to order them
from a door company. The only
reason one should purchase both Cabinet Pro and Door Pro is if your company
produces not only cabinets, but also cabinet doors for other cabinet
shops.
If I purchase Cabinet
Pro without Pricing now, how much would it cost to add pricing later on when I
am ready for it?
To upgrade to any program is simply the difference
in price between the Current Regular Prices of the two programs in question.
If you purchased Cabinet Pro without Pricing now, and decided to add pricing at
a later date, the price would be $1,000 ($3,995 minus $2,995)
I currently do not
have a CNC router, but I plan to purchase one in the future. If I purchase
Cabinet Pro Standard now, how much would it cost to add CNC capabilities later
on?
To upgrade to any program is simply the difference
in price between the Current Regular Prices of the two programs in question.
If you purchased Cabinet Pro Standard and
decided to add CNC capabilities at a later date, the price would be $6,000
($9,995 minus $3,995).
I currently do not
have a CNC router, but I plan to purchase one in the future. If I purchase
Cabinet Pro Standard and
the Panel Optimizer now, how much would it cost to add CNC capabilities later
on?
To upgrade to any program is simply the difference
in price between the Current Regular Prices of the two programs in question.
If you purchased Cabinet Pro Standard,
as well as the Panel Optimizer now, and decided to add CNC capabilities at a
later date, the price would be $5,000 ($9,995 minus $3,995 is $6,000.
However, since the Panel Optimizer is included with
the CNC version, and you had already purchased it as a separate module, we would
subtract an additional $1,000, which is its current regular price)
Do I need to purchase
Premium Graphics?
Most of our current customers are
satisfied with the Standard OpenGL graphics that come with the Standard version
of Cabinet Pro, since they only want to give their customers an idea of what
their cabinets will look like. However, if you require a more
realistic-looking 3D Rendering of a kitchen, office, closet system, garage
system, or whatever you will be designing, then you may want to purchase the
Premium upgrade. To see some examples of our Standard graphics,
click here. To see some examples of what our
Premium graphics will eventually look like,
click here to transfer to the Lightworks Design website.
Do you have any special
pricing for Beta Testers?
Yes and no. We do not have the
need for beta testers, since our software is already completed and does not
require testing. However, we do have an "Idea
Generator" program where you may purchase Cabinet Pro or
Door Pro for a substantial discount if you agree to letting us know if you have
an idea that can improve the software.
Do you offer financing?
Generally, if you wish to have monthly
payments, we offer the Rental
Option. If you purchase our software, we offer up to three
equal payments spread over a 30, 60, or 90-day period with a 3% finance charge
per month on the unpaid balance. This finance charge is due in advance at
the time of a payment. For example, if you purchase software whose total
price is $6,000, and wish to have payments over a 90-day period, the first
payment would be $2,000 plus 3% of $4,000 (the unpaid balance), or $2,120.
Your second payment, due 30 days later, would be $2,000 + 3% of $2,000 (the
unpaid balance), or $2,060. The third and last payment would be $2,000
with no additional finance charge.
Your competitors do not
advertise their prices. Why do you advertise your prices on your Website?
Have you ever been in the market for a car
only to visit a car dealership where the sticker prices are not on the
cars? This is done so that you have to talk to a salesperson who
then not only lets you know what the price of a car is, but he also begins the
process of selling you a car and making sure you don't leave his dealership for
another. It is called manipulation. At Siskiyou Products, our
philosophy is different. We want you to look at our
demo, study the
features
of our software, and know that our prices are reasonable so that you are not
manipulated to call us, but rather you are motivated to
call us because you are interested in what you have
seen and read about Cabinet Pro or Door Pro.
Why are your prices so low?
If it is true that "you get what you
pay for", then one would simply purchase the most expensive
software available.
But what if a given company had values that did not revolve around
making the maximum dollar? What if a company simply believed in
developing an outstanding product, standing behind that product, and selling it
at a reasonable price? We at Siskiyou Products have always had a
different vision in mind than simply making money.
Our vision, since
1986, has been, and continues to be, to provide a very high quality software
package at a very affordable price to as many people as possible.
We strive to keep our prices low by keeping our overhead down, our
distributorships to a minimum, and our advertising costs reasonable.
Click here for a comparison study of Cabinet Pro
