Cabinet Pro: Cabinet making software providing cutlists, bidding, 3D CAD, Floorplans for cabinetry and woodworking.

General Policies on Registering Cabinet Pro or Door Pro on Computers
Note: Registration Numbers will only be given for the current version of Cabinet Pro or Door Pro. Old versions are not supported.

1. Each software purchase authorizes the purchasing company to install our software on two computers, as long as the name of the company being registered is the same as that on the Purchasing Agreement. (See the Premium Graphics exception below.) A Registration Number will be given once and only once per computer.

2. If a customer requires the software to be installed on a third computer, then the program must be un-registered from one of the original two computers with the un-registration information sent to Cabinet Pro LLC via email. (This does not apply if the customer has purchased a license to operate the program on more than two computers.)

3. If one of the registered computers is no longer operative, and the customer wishes to transfer the use of the program to another computer, then proof of non-functionality of the original computer must be provided to Cabinet Pro LLC by a third party not associated with the purchasing company before another Registration Number is given.

4. If a purchasing company owns two or more companies and requires Cabinet Pro or Door Pro to have the name of more than one company on a given computer, then the charge for each name other than that existing on the Purchasing Agreement shall be equal to 1/2 the purchase price of the software. For example, if John Doe Cabinets purchased a version of Cabinet Pro for $4,000 and wants its sister company, e.g., Mary Jane Cabinets, to be on another computer, then the charge to have other computers use both John Doe Cabinets and Mary Jane Cabinets shall be $2,000, half of the purchase price. The purchasing company may then place as many computers under either name as it deems appropriate up to the number of computers it is authorized. The charge for each additional computer over two shall still apply.

Exception: Premium Graphics may be installed on one computer per purchase
We have allowed two installations of our entire program, except the part that does not belong to us. The Premium Graphics that Cabinet Pro uses does not belong to Cabinet Pro LLC. It belongs to Lightwork Design out of Sheffield, England. Cabinet Pro LLC pays a royalty fee per installation of this graphics. This generally is not a problem because the Standard Graphics version is 100% compatible with the Premium Graphics, and it is not usually necessary to have more than one installation that supports Premium Graphics.

How to Register a Computer
Registration occurs after Cabinet Pro or Door Pro is installed. Access the File Menu at the top of the opening screen of Cabinet Pro or Door Pro. Click the "Register this Computer" option and follow the prompts on the subsequent windows.

How to Un-Register a Computer
Un-registration occurs after Cabinet Pro or Door Pro is installed and the user wishes to transfer a seat of Cabinet Pro or Door Pro to a different computer. Access the File Menu at the top of the opening screen of Cabinet Pro or Door Pro. Click the "Un-Register this Computer" option and follow the prompts on the subsequent windows.

What is the difference between "Technical Support" and "Training"?
Generally, the difference is that of time spent on your questions. Technical Support consists of relatively short answers to questions you may have on the operation of our software, and is given by email, telephone, or online remote access to your computer. Technical Support answers usually last from one to ten minutes. Training, on the other hand, consists of one-on-one tutoring on the operation of our software given in one or more hour blocks of pre-scheduled time.

Option 1: Individualized Online Training with Full Curriculum (Most common and most cost effective)

For those who wish to learn Cabinet Pro quickly, and be up and running as soon as possible, we offer a 2-day training course for Cabinet Pro Standard, and a 4-day training course for Cabinet Pro CNC. Click here to view the Training Curriculum for these courses. Prices for this option can be seen at the Prices link.

Option 2: Individualized Online Training (use this option when training on a particular topic is necessary)

This option requires the following:
    A. That you download and install the latest version of the program.
    B. That you call us at 6AM, PST on the date of the scheduled training.
    C. That we link up to your computer via the internet. (See our Contact Us page)
    D. $200 for a 2-hour block of instruction scheduled at 6AM PST, Mon - Fri.

If you have high-speed internet access, then you will be seeing what we are doing with the program on YOUR computer while we talk via the telephone. If you miss this 2-hour session you will be charged an additional $50 re-scheduling fee. Remember: time is being reserved for you between 6AM and 8AM. If you call late, the session is still reserved between 6AM and 8AM, and will end at 8AM. So please make sure you call at 6AM sharp to use the maximum time reserved for you. (This option is used most commonly for the Standard Version of Cabinet Pro.)

Option 3: Training at Cabinet Pro LLC

This option must be requested and paid for in advance. The charge for training at Cabinet Pro LLC is $200 per hour for the customer who travels to Medford, OR, Wednesday though Friday, in order to receive individualized tutoring on the use of the program.

If training and/or tutoring is required at the customer's location, the general charge for this service consists of a charge per day, plus expenses. Please fill out and fax the Visitation Request form by clicking the link below. After you have printed the form, fax it to (541) 776-0007. If you are purchasing the CNC version, and wish to get up and running as soon as possible, then it is highly recommended that you have one of our representatives come to your shop for three days in order to expedite training and setup. Click here to read some letters of recommendation about this service.

For training in the U.S.A., click here to view and print the Visitation Request Form. (For International training, please email or call for rates.)

Two consecutive days are required for the non-CNC Standard Version
Four consecutive days are required for the CNC Version
Two consecutive days are required for those upgrading from the Standard to the CNC Version

Introduction
Training in the use of Cabinet Pro Standard or Cabinet Pro CNC is available from Cabinet Pro LLC at a rate described at the Prices link, which is usually which is one-half the daily rate of onsite training. Cabinet Pro Standard (the non-CNC version) requires two days of training, while Cabinet Pro CNC requires three days. Upgrades from Cabinet Pro Standard to the CNC Version requires two days, and consist of Day 3 and Day 4 shown below. The two or four days of training do not have to be consecutive days, but should be completed within a seven-day period.

Benefits of Online Training
If we were to travel to your location for training, we would show you on your computer how to setup Cabinet Pro, as well as verbally explain to you the concepts behind Cabinet Pro. We can accomplish precisely the same thing by accessing your computer via remote support, and talking to you via telephone or Skype. Training in this manner consists of accessing your computer, and staying on it all day. Throughout the day, we give you personalized instruction on a given task, allow you time to perform that task by yourself, and then check your work when you have finished. If it has been satisfactorily completed, we then proceed to the next step according to an established curriculum until the setup of Cabinet Pro is completed and you are able to operate Cabinet Pro to produce your bids and cutlist reports (and CNC output, if appropriate). The major benefit of online training is the tremendous savings when compared to onsite training. You not only pay one-half the daily rate ($600 rather than $1,200), but you also save on travel expenses, consisting of airline tickets, lodging, and meals.

What to Expect
For two (or four) consecutive days, you will call Cabinet Pro LLC via Skype (preferred) or via our regular telephone number throughout the day while we are connected to your Computer through Remote Support. During this time, you will be given Step-by-Step instructions on how to set up Cabinet Pro, and will be shown how to enter information. You will then be given an assignment to complete on your own a single setup, such as material, building parameters, cabinet library, edgebanding, etc. During any assignment, if you have questions you will call us, and, we will get back onto your computer to clarify any problems you may be having. At the end of a particular assignment, we will check your work, and then go on to the next setup procedure. After you have been shown how to access the next setup and how to enter information into that setup, you will be given yet another assignment to complete this second setup. Again, if you have questions you will call us and we will get onto your computer to see what issues you may have. We will be there to answer any questions you may have as you proceed through the setup process. We will continue in this manner for either two (or four) days through as much as the setup process as is appropriate. If you do your part and diligently focus on completing the training exercises you will be given for the entire two (or four) days, you should be able to fulfill the Learning Objectives described below. If, however, you are interrupted many times during the day where your focus on learning Cabinet Pro is disrupted, then you will find that you will not meet the expected Learning Objectives.

Learning Objectives
At the end of this training, you should have your cutlist reports, pricing methods, and CNC operational. In addition, you should be able to change setups, modify setups, create custom cabinets, and create 3D presentation renderings. In addition, you should be able to enter a job from start to finish.

The Complete Curriculum

Day One
Introduction to Cabinet Pro: Design, Bidding, and Cutlists
Inventory
Material Setups
Edgebanding & Laminate
Entering the Door Style Library
Drawer Guides & Drawer Boxes
Panel Optimization options
Construction Methods
The Cabinet Editor
Making the Cabinet Library
Generating cutlists and fine tuning your construction method
Customizing cutlist reports

Day Two
Accessories
Pricing Methods
Hardware
Pricing Doors and the Pricing Grid
Modifying Inventory to Include Pricing
Modifying the Door Style Library to Include Pricing
Understanding the Backup System
Entering a job without the floorplan Generator
Use of the Floorplan Generator
Making a job on the Floorplan generator
The Presentation Document, with contract, pictures and bid
Making a Job from Start to Finish to produce drawings, cutlists, and bids.

Day Three (CNC only)
Drawer Guides & Drawer Boxes, CNC location of guide holes and drawer box machining
Determining the correct post for the your router and testing dado cuts, drilled holes, and part cutout
Setup Cutting & Drilling Definitions
Setup CNC Smart Rules

Day Four (CNC only)
Continue with Assignment of CNC Machining
Test the Smart Rues and Cutting & Drilling definitions on the CNC Router
Generate CNC output for entire job
Making a Job from Start to Finish (except for CNC users)

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Introduction
With each CNC purchase, there is one post processor that is supplied at no extra charge. All Post Processors after one are supplied at an extra charge (See the Add-On modules at the Pricing Screen.). Also, horizontal boring is not a commonly requested function for a CNC router, so this feature is not part of a standard CNC post. Horizontal boring is supplied per machine (per post) at an extra charge (See the Add-On modules at the Pricing Screen.).

Each CNC router, even those from the same company, usually incorporate slightly different CNC code. It is the responsibility of Cabinet Pro LLC to ensure Cabinet Pro CNC or Door Pro CNC outputs code that meets the requirements of the purchasing company. And it is the responsibility of the Purchasing Company to provide Cabinet Pro LLC with correctly formatted CNC code that operates on the Purchasing Company's router (annotated if necessary, as is shown below).

Required Code from the Purchasing Company
At the minimum, especially if time is of the essence, a single file showing the actual code that runs on your router should at the very least, show a dado cut and a drilling operation (Fig. 1). Supporting the other machining operations can be postponed until a later date. If you decide to provide the CNC code for your router that will machine the operations shown in Fig. 1, please be prepared to annotate the code, if requested, so that we know what each command represents (see below).

Your Task:
1. In whatever software you have been using up to now, or by asking your router's technical support department, create the code required to machine that which is shown in Fig. 1 below.
2. The code you create should look something similar to what is described as "Original Code" below. Save the text file that contains this Original Code and re-name it, "Original Code". Use the extension your machine requires (such as .ANC, .NC, .TAP, .NCD, .MPR, etc.)
3. Copy the file containing the Original Code and re-name this copied file, "Annotated Code". Use the extension your machine requires (such as .ANC, .NC, .TAP, .NCD, .MPR, etc.)
4. Using a text editor, such as Notepad or WordPad, edit this copied file and describe the meaning of each line of code whose meaning is not obvious.
5. In a Single Email, attach the two files described above, Original Code.ANC and Annotated Code.ANC, and describe your CNC router by including its name, model, year built, and whether it is nested based or a point-to-point machine. Also include the name and contact information of the person we may contact if we have questions about the files that were sent.
6. Now repeat steps 1 - 5 above, with the only change being that you should perform these steps for the machining shown in Fig. 2, rather than Fig. 1.

Figure 1 Minimal Machining

The basic code required should include a single file showing the code for a dado cut, a drilling operation, a circle, an arch, and, if appropriate, horizontal boring as is shown in the diagram below (Fig. 2). If you decide to provide the CNC code for your router that will machine the operations shown in Fig. 2, please be prepared to annotate the code, if requested, so that we know what each command represents.

Figure 2 All Machining

Please load the pre-made CNC Post Processor into Cabinet Pro from the CNC Setup Screen, and then provide Cabinet Pro LLC with any changes to the code produced in order to create the cuts shown in either Figure 1 or Figure 2 above.

A Sample of what is meant by Annotated Code
On the left is shown original code, and on the right is shown that same code with comments describing the meaning of various commands.

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If you sell your complete business to someone else, so that your business remains intact but under the name of another party, and the new owner wishes to have a change of company name, then this is allowed, and falls under the category of Change of Company Name. Otherwise, our software cannot be sold to another party. Our software is the sole property of Cabinet Pro LLC and may only be sold by Cabinet Pro LLC or its authorized representatives. If you decide to purchase Cabinet Pro, Door Pro, or Garage Pro, you will be purchasing the right to use our software, not the software itself.

If you decide to sell the CD's you received that has our software on it, then please inform the person or company that you are selling the CD's that they will not be authorized training, technical support, updates, or any other services from Cabinet Pro LLC or its representatives. Remember: in order to use our software, one must purchase the rights to do so, otherwise it is considered piracy.

Most suppliers of cabinet manufacturing software programs charge $900 - $1,500 per user above and beyond the cost of the program for a security "key" (or "dongle") to ensure the program is being used on a single computer. Cabinet Pro LLC has chosen to have no such policy. When you first purchased Cabinet Pro, Door Pro, Furniture Pro, or Garage Pro you were registered with Cabinet Pro LLC under the Company name you provided at the time. This company name was hard-coded into your version of the program, and is our only method of minimal security.

If you wish to change your company name on the program, then we need to formally re-register your company name, and issue you a new Registration Number after you un-register your current installation. You are entitled to change your company name one time for a charge of $300. If you decide to change your company name again, you will not be authorized to re-register under a third company name; instead, you will need to re-purchase the program.

Please note: You must meet four conditions in order to be authorized a Company Name Change:

4. You must be the same owner of your company who is simply changing your company's name.

If you wish to re-register your program under a new company name and you meet all of the conditions above please fill out and fax the Change of Company Name form by clicking the link below. After you have printed the form, fax it to (541) 776-0007.

We have four options for you to consider in order to obtain Cabinet Pro or Door Pro for your business. For all financial transactions, we accept company checks, VISA, Mastercard, American Express, and Discover.

1. Outright Purchase: This is probably the most cost-effective method, for there are no finance charges, and it is a one-time purchase. For example, if the software package you are interested in is priced at $4,000, then $4,000 is the total price of what you pay. There is no sales tax that we collect, since Oregon is one of the two States in the Union that has no Sales Tax. Click here to view our prices.

2. Rental to Own Option: Generally, if you wish to have monthly payments, we offer the Rent to Own Option. This option will allow you to purchase software with affordable monthly payments spread out over 1, 2, or 3 years. Cabinet Pro LLC offers in-house financing without a credit check for up to three years at a rate of 3% per month on the unpaid balance.

3. 3 Equal Payments for a Purchase: If you purchase our software, we offer up to three equal payments spread over a 30 or 60 day period with a 3% finance charge per month on the unpaid balance. This finance charge is due in advance at the time of a payment. For example, if you purchase software the total price of which is $6,000, and wish to have 3 payments over a 60-day period, the first payment would be $2,000 plus 3% of $4,000 (the unpaid balance), or $2,120. Your second payment, due 30 days later, would be $2,000 + 3% of $2,000 (the unpaid balance), or $2,060. The third and last payment, 60 days after your initial purchase, would be $2,000 with no additional finance charge.

Important Note: If a CNC Version is being purchased, and you are choosing either of the Rent to Own or 3 Equal Payments options, then the CNC Post Processor will not be modified, if required, until the second installment is made. The first month should be spent in setting up the software, learning the software, and becoming proficient in the use of the software.

1. There are no refunds on any purchased software. If you would like to take Cabinet Pro or Door Pro on a Test Drive for 60 days to make sure our software will fit your needs, then click here for more details.

2. There are no refunds on The Rent-To-Own option or on the Test Drive for the use of Cabinet Pro or Door Pro.

3. A non-refundable down payment of $500 will hold any special pricing for a period of 60 days, unless stated otherwise for a particular special. Passwords to use the software will only be given upon full payment.

If you would like to see how Cabinet Pro operates before purchasing, you are encouraged to watch our demos. After watching those demos you may want to schedule an online demonstration where you can have the opportunity to ask questions that the demos did not answer, and see firsthand whether or not Cabinet Pro or Door Pro can fulfill your needs. If you wish to take Cabinet Pro for a Test Drive, you are welcomed to Rent the software for as long as is appropriate for your particular situation.

Unless stated otherwise on a Purchasing Agreement, each purchase of a program authorizes the purchaser to install the program on one computer under the same company name (click here if multiple company names are required on different computers for the same purchaser). Option 1 below describes purchases where each purchase will be registered under different company names. Option 2 below describes purchases where more than two computers are needed by the same company.

Option 1: Purchases where each purchase will be assigned a different Registration Number and used by a separate company.

If your company wishes to purchase more than one copy of a given program at one time, Cabinet Pro LLC offers discounts according to the table below. To qualify for these discounts, the quantity shown must be purchased on the same order. Multiple purchases made at different times are not cumulative and do not qualify for the discounts shown below. Each purchase below qualifies to have the program installed on two computers, registered under the same company name, per purchase.

Option 2: Purchases where more installations are needed, each installation will be assigned the same company name, and each installation will be used by the same company.

Note: A "seat" is defined as an installation of a software package onto a single computer. Two seats would consist of installing the same software on two computers.

Check your Purchasing Agreement to determine if you are allowed for the program to be installed on more than one computer. All computers on which a seat of Cabinet Pro or Door Pro exists must be registered under the same company name. If you wish to place the program on more computers than what your Purchasing Agreement states, with the name of the company the same on all computers, each additional computer over your limit will cost 30% of the Current Regular Price of the program you purchased.

As an example, if you purchased a version of Cabinet Pro that currently sells at $2,350 and you need another seat, the charge would be 30% of $2,350. or $705.

As another example, let's say your company purchases the CNC version of Cabinet Pro, but needs multiple seats of Design and Bidding only. In this case, you would purchase one version of Cabinet Pro CNC. Now you would qualify to obtain multiple seats of Cabinet Pro, Standard Option #1, which is Design and Bidding only, at 30% of the cost of that lower priced version of Cabinet Pro. The general rule we use is that after the purchase of one version of Cabinet Pro or Door Pro, then you may purchase any version of lower or equal value at 30% the cost of that version.

Option 3: Purchases made on the recommendation of a CNC Dealer, a Machine Representative, or Cabinet Shop Supplier.

For those individuals or companies who have become a formal dealer of Cabinet Pro LLC, the following chart is descriptive of the price for which Cabinet Pro or Door Pro may be purchased by the dealer:

A purchase of any program automatically allows the purchaser the option of upgrading to a higher version at any time in the future by simply paying the difference in price between the regular price of the two programs. In addition, the Regular Price of a higher version, in the case of a price increase, will remain locked at whatever its price was at the time of the original purchase for a period of six months from the date shown on the Purchasing Agreement. If a program is purchased at a discounted price, then the discounted price of the upgrade will remain in effect for a period of six months, even if the discount is no longer officially offered.

During the time Cabinet Pro LLC is offering a special discount as a promotion (Trade Show Discounts, Website Promotions, etc.), all current customers qualify to purchase an upgrade to their software at the same discount if and only if the payment for the upgrade is done in full. For example, let's assume a customer is upgrading from one version of Cabinet Pro to another version where the upgrade charge is normally $5,000. If a website promotion is set at 20% Discount during a given week, then this customer may upgrade for $4,000 (20% off) if he purchases the upgrade in full during the course of the promotion. Once the promotion is discontinued, the upgrade charge will revert back to its regular price.

If you already own a computer software design program, whose company offers a CNC upgrade, you may qualify for a competitive upgrade to the full CNC Edition of Cabinet Pro or Door Pro for a substantial discount. The reason we offer such a discount is very simple: we recognize the time and money you have already spent in the software you currently own, and would like to reduce the financial burden for you to switch to our full manufacturing software package.

1. Written documentation showing that you own and are the registered owner of a software package that is specifically designed for the the cabinet industry.

2. Written documentation (or common knowledge) that the software package you own has a CNC version available.

3. A copy of the original invoice for the software you own showing that the Version of the software you would be trading in is at least equal to the Regular price of Cabinet Pro Standard, Option 3 (or Door Pro if you are purchasing Door Pro).

4. Trade-in of your design software with security keys (i.e., "Dongles") within 60 days of purchase. The Discount that is displayed in the above table will be sent to the customer as a rebate after the Trade-In software is received at Cabinet Pro LLC. (Note: If the trade-in software is not sent in within 60 days, then the balance of $2,000 (or $1,500 for Door Pro) is automatically forfeited.)

Note: To qualify for this Competitive Upgrade, this must be a first-time purchase of our software. If you already own Cabinet Pro or Door Pro, including any trial version, then this Competitive Upgrade does not apply. Also, you may take advantage of either this Competitive Upgrade or the General Trade-In described below, but not both.

If you do not qualify for the upgrade described above, you may qualify for a General Trade-In of your existing software. If you already own a computer software design program you may qualify for a General Trade-In with the purchase of any of our Software Packages. Up to a $500 trade-in discount pertains to selected software only. Please call to see if your existing software qualifies.

Note: To qualify for this General Trade-In, this must be a first-time purchase of our software. If you already own Cabinet Pro or Door Pro, including any rental version, then this General Trade-In does not apply. Also, you may take advantage of either this General Trade-In or the Competitive Upgrade described above, but not both.

For accredited colleges, technical schools, and high schools, we offer a 50% discount off the regular price of Cabinet Pro Standard, Cabinet Pro CNC, Door Pro Standard, or Door Pro CNC. Cabinet Pro Lite is not appropriate for educational facilities, and therefore does not qualify for this discount. In addition, the Idea Generator option does not qualify for this discount.

New features and enhancements are continually being added to both Cabinet Pro and Door Pro. Many of the ideas for enhancements come directly from our customers and are usually implemented free of charge if the enhancement is one that improves the software for other customers as well. But not all suggestions are accepted. Those enhancements that are accepted will be placed on a priority list and will be implemented in Cabinet Pro or Door Pro according to its priority when compared to other enhancements that may have higher priority.

If a given customer needs a new feature and requires that it is implemented immediately, then there will be a charge to that customer for giving the enhancement a higher priority. This charge will generally equal $200 per hour for programming and debugging time required to complete the enhancement.

Please note: Unless your Purchasing Agreement states otherwise, each purchase of any Option of our software allows you to download the full program, along with all video tutorials immediately. If you require a Backup CD containing the same program and videos, there exists a small charge for this and can be purchased by clicking here.

1. One seat of the software where a "seat" is defined as one installation on one computer.

2. One and only one Registration Number per seat, used to install and operate the software on a given computer.

3. 30 Days of free technical support and program updates from the date of purchase.

Cabinet Pro LLC charges only for updates and enhancements, while providing free technical support for the current version. Renewing technical support and receiving updates after the first 30 days following a purchase is optional.

Please note: Only the most recent version of Cabinet Pro, Door Pro, and Garage Pro is supported. Technical support will not be given to older versions of our software. If you want to know why this is so, please click here.

1. Under normal circumstances, a new customer is entitled to 30 days of free technical support as well as 30 days of free updates. After this 30 day period, the new customer may opt to purchase, at a pro-rated cost, further updates and support until the end of that calendar year, i.e., December 31.

2. All update/support fees for existing customers are due in January of each calendar year, if the customer wishes to continue being eligible for updates and technical support for that year. The yearly password that allows the update to operate on a given machine is changed in January of each year. Remember: the yearly charge for updates & technical support is optional.

3. An existing customer may purchase the current year's updates and technical support at any time during the year. This will result in the customer receiving all cumulative updates that were issued up to that time, as well as all updates remaining in that calendar year. (It is for this reason that the full amount is still due even if paid in November, for example, rather than in January of a given year.)

4. All of our software products undergo continuous changes throughout the year. Update fees, which are due in January of each year, are optional and entitle the customer to technical support for the most recent version of our software until December 31 of the current year. Update/Technical Support Fees are considered late, or skipped, as of January 31st of the new year.

5. Updates are placed on our download page about once a month and reflect enhancements, bug fixes, and customer suggested improvements.

6. If an existing customer decides to purchase updates and technical support for the current year, but has not paid the previous year's update fee, then the charge would be two years of update fees rather than just the current year's update fee. Whether the existing customer is one, two, three, or more years behind in paying update fees, the charge to become current will be based upon the number of years behind where the maximum is three years. Being behind in update fees 3 or more years will make the number of skipped years equal to 3 for purposes of the calculation in #9 below.

7. When a customer skips a year or more, then there will exist a minimum Administrative Fee of $175 to bring this customer back into compatibility with the updated software, which may include starting over as if the software were a first time installation ($175 for 1 to 3 seats, $350 for 4-10 seats, and $525 for 11+ seats).

8. In all cases, the customer would obtain all of the enhancements, fixes, and modifications that went into the software during those years that were skipped. For even if a year or more is skipped, the software still undergoes enhancements and changes.

9. Update Fee Formula when one or more years are skipped = Number of Skipped Years times the yearly Update fee plus the Current Year's Update Fee plus the Administrative Fee
(Regardless of the number of Skipped years, the maximum number of skipped years, for purposes of this calculation, shall be 3.)

Why we give only 30 Days of Free Technical Support rather than a year as our competitors do

Our competitors charge 2 to 4 times what we charge for our software. The year of technical support that is offered by our competitors is simply buried in the initial purchase. It is our philosophy, however, to have all charges up front and obvious to the purchaser. It is like a cabinet shop charging someone $800 for a Vanity cabinet, that includes installation, as opposed to charging someone $700 for the same vanity and giving him the option of having the cabinet shop install it for an additional $100. There is nothing wrong with either method of charging for technical support (or installation), but just know that it is being paid for, one way or another.

Please note that Technical Support and Registration Numbers are only given for the most recent version of Cabinet Pro, Door Pro, and Garage Pro. Technical Support, including the issuing of Registration Numbers, for previous versions is not offered at all because of the simple fact that Cabinet Pro, Door Pro, and Garage Pro are dynamically evolving programs, as they have been since 1986. Since 1986, numerous changes to the program have occurred:

A. Enhancements existing on the current version may not have existed on older versions.

B. The same Routines have been changed, making the new version operate differently than old versions.

C. Passwords, Registration Numbers, and Security Features change periodically. Security issues from old versions may not even allow Cabinet Pro LLC into the software.

D. Screens and command buttons have been modified or deleted, making the results differ upon their operation.

E. Bugs that may have been discovered have been fixed.

F. Features that exist on the current version of these programs may not exist on previous versions. And features that existed on previous versions may not exist on the current version.

G. Even the SAME command buttons that existed on previous versions may well have different instructions assigned to them in the current version.

H. Compatibility issues between versions can be serious. A job created in today's version cannot be loaded into a version from, say, 5 years ago.

I. Compatibility issues with the newest version of WINDOWS can have serious effects on the operation of a given program.

J. Parameters may be added as new features are created. Parameters may be modified in meaning, or deleted altogether as the software evolves.

In summary, the program that exists today is not the same that existed previously. It would be virtually impossible to maintain support for the hundreds of versions that have been released since 1986. In addition to numerous program changes, there are also changes that have occurred in the operating system.

A. Cabinet Pro requires a number of so-called "system files" that are part of the operating system that runs your computer. Because newer computers have operating systems on them that contain system files that did not exist on earlier operating systems, providing installations with those system files on them would result in overwriting the newer system files, thus possibly interfering with the operation of your other programs existing on your computer. It is therefore a very bad idea to install ANY program that is a few years old on a new computer. So rather than running the risk of corrupting your OTHER programs that exist on your computer, we have chosen to not provide CD installations from previous years.

B. If a corruption of some sort occurs, because one of your programs requires a newer version of a system file, of if WINDOWS itself started to not operate correctly because of the installation of older system files, we would have a serious problem on your computer that could only be fixed by completely re-installing WINDOWS. This would undoubtedly cause a lot of frustration for both Cabinet Pro LLC and the company installing the old version of Cabinet Pro. As a result, we have chosen to not provide CD installations from previous years.

Because of all of the issues mentioned above, Technical Support is only given for the most recent version of Cabinet Pro, Door Pro, and Garage Pro. Technical Support for previous versions is not offered at all. There exists a combined charge for technical support and updates, that is optional for the customer.

Quantity Purchased	Discount
1	None
2-3	10%
4-7	15%
8-9	20%
10-20	25%
21 or more	30%

Quantity Purchased	Discount
1	10%
2-3	20%
4-9	30%
10 or more	40%

Upgrading from an Outside Program
Program	Discount
Cabinet Pro CNC	$1,200
Door Pro CNC	$800

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